Returns & Exchanges
At Blacklyte US, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of delivery for a full refund or exchange, provided the item is in its original condition and packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all hardware and assembly manuals are included to avoid restocking fees.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing